I am unable to update the drivers with the exe file so am at a loss as to what to do next.
Windows then installs its own driver but still the tablet does not show up as being present - it is just shown as a 'Wacom mouse'. OK, so I uninstall the tablet and drivers from Device Manager, unplug the tablet and re-plug. When I click on Tablet Properties, though, I get the message that a tablet is not installed. Following a re-start, there is an entry under Control Panel for 'tablet Properties. I have found what I think is the latest Wacom driver software (6.3.5-3). I am bumping this as I have made some progress - although the problem is not solved.
Is there a way to export/upload the support software in the same way as the drivers - I ask in hope but guess that this may well not be possible. There is no entry under 'Control Panel' and I am unable to access any software to 'calibrate' the tablet and screen to act together. I now find that the tablet is referred to as a 'Wacom mouse'. However, I would beg to ask another question that is not, I think, directly driver related. I did not expect 83 directories, 1500 files and over a GB of data but loading the one driver I wanted on the second computer worked like a dream. In the location block, navigate to the Drivers folder you created on the flash drive or burned to DVD. Right click on the device you want to add the driver for. On the second computer open device manager. The path in red will be to the storage folder you created for the drivers. Run:ĭism /online /export-driver /destination: E:\Drivers Make a folder on the hard drive or USB flash drive. To export the drivers you will need a USB flash drive - or you can make a folder on the hard drive then burn that folder to a DVD after the drivers are exported. You can export the drivers from the Windows 10 computer that it is operating properly on and then possibly install those drivers on the second computer through device manager.
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